At Marz Agency, we are committed to delivering high-quality marketing services to meet your business needs. Below, we outline our fulfillment policies to ensure transparency and a smooth experience for our clients.
Services Delivery
Scope of Services: We provide marketing services based on the agreed scope outlined in the signed contract or proposal.
Timeline: Project timelines are discussed and agreed upon before work begins. Any adjustments to the timeline will be communicated promptly.
Revisions: Revisions are included as specified in your service agreement. Additional revisions may incur extra charges.
Refund Policy
Due to the nature of our services, all payments are final and non-refundable once work has commenced.
If you wish to cancel a project prior to its start, you may be eligible for a partial refund, minus any applicable fees.
Cancellation Policy
Either party may cancel the agreement with a written notice, subject to any terms outlined in the contract.
Services rendered prior to cancellation will be invoiced accordingly.
Communication
Our team will communicate regularly through email, phone, or video conferencing to keep you updated on project progress.
For any inquiries or concerns, please contact us at contact@marzagecy.com or 201-273-9006.
Delivery of Final Assets
Upon project completion and full payment, final deliverables will be sent to you in the agreed formats.
We are dedicated to ensuring that our services meet your expectations. Please review this policy and feel free to contact us with any questions or clarifications.
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